We're here to help you get the most out of Trolly.
Need help? Email us and we'll get back to you within 2 business days.
lukas@moneylat.comIf you received a call from Trolly and don't want to receive any more, we will permanently block your number. Email us the phone number to block:
lukas@moneylat.comRequests are processed within 10 business days. Blocked numbers are rejected by our servers before any call is placed, and are stored only as a one-way hash. You do not need a Trolly account to request this.
Trolly lets you send funny, pre-recorded call scenarios to people you personally know and who have agreed to receive them. You pick a scenario from our catalog, confirm you have the recipient's consent, enter their number, and Trolly places the call using realistic AI voices. The audio is scripted in advance — it is not an interactive conversation. Every call is recorded so you can hear the reaction in the app.
Sign in with Apple or Google, choose a scenario from the catalog, enter the recipient's phone number, confirm you have their consent, and tap send. Trolly places the call within a few seconds. When it finishes, the recording appears in the app so you can listen and share.
Trolly runs on coins: 1 coin = 1 call. You buy coin packs as one-time purchases — there are no subscriptions and nothing renews automatically. If a call is not answered or goes to voicemail, we make reasonable efforts to refund the coin to your balance.
First, fully close and reopen the app so your purchase can sync. If the coins still don't show up, email lukas@moneylat.com with the date of purchase and we'll fix it. Refund requests for App Store purchases are handled by Apple at reportaproblem.apple.com.
Purchases are processed by Apple (App Store) or Google (Google Play), so refunds are handled under their policies. For Apple, visit reportaproblem.apple.com. For Google Play, use your Google Play account.
Yes. Every call is recorded so you can hear the recipient's reaction in the app. You are responsible for obtaining any consent required by the laws that apply to you and the recipient. You can delete a recording at any time.
In the app, go to Profile → Settings → Delete account. This permanently removes your account, call history, and all recordings. If you can't access the app, email lukas@moneylat.com and we'll complete the request within 30 days.
See Block my number above. Email lukas@moneylat.com with the phone number that received the call and we'll block it permanently.
Use Trolly responsibly and only call people you personally know and who have agreed to receive the call. See our Terms of Service and Privacy Policy for the full rules.
Email lukas@moneylat.com and include your device model, iOS/Android version, and a short description of the issue so we can help you faster.